[Close] 

Helpdesk Analyst I

I.T. Solutions Company Needs Help Desk Superstar NOW
Are you a Helpdesk Superstar? Are you a Computer Science, Information Systems or Engineering Graduate or Senior? Are you looking for a stable, growing team to join?
Network Resource Technologies Corp. is an exciting career move for you.
Our focus is providing a safe harbor for our Clients to benefit from next generation technology. Our team is dedicated to creating environments where there is no unplanned downtime. Meeting this challenge is fun, exciting, and personally fulfilling.
Do you love new technology, but feel stuck in your current job? THIS IS YOUR CHANCE. Our Help Desk and Engineering teams are constantly learning new technologies and applying them with our Clients.
WHY ARE WE DIFFERENT? We give you something no other company in our area does: A strategic plan designed specifically for your success. This plan is ALL ABOUT YOU. Your strategic plan makes certain you doing work that is exciting and meaningful to you, plus meets or exceeds our Client expectations.
In your strategic plan, you have:
Clear, measurable goals. You know what is expected of you.
Defined what you need from your manager to be your best - you get what you need
Specific new skills and technologies you will learn through 2017
Behavioral expectations of you, from our Company and your manager
No assumptions or surprises - you can pursue the career of your dreams
Your specific responsibilities include:
Resolve our Clients' technical challenges ranging from helpdesk support to server/network support
Manage your work in the ConnectWise Modern Office
Using industry leading RMM tools to enhance the helpdesk experience
Interact with team members to get questions answered
Occasionally support less experienced team members
Actively participate in meetings to improve our processes
Learn and apply cool new technology from industry leaders
This is a full-time, long-term, CAREER opportunity in our Lanham, Maryland offices, just miles outside the DC and Baltimore Metro area. This is not a short-term job or a remote position. Telecommuting is not an option. People often stay with us for six years or more. We do not have openings often, so don't wait.
We are in growth mode. If you like to help people solve problems, are excellent at follow-up, and have a proven track record of being a great technical troubleshooter, then contact us immediately. We are hiring NOW.
We offer you:
Proven technology solutions that solve real business problems
Lots of challenging work to do that appeals to your desire to help people
A secure company and team environment where we all support your success
Proven systems and processes balanced with resources to achieve results
Compensation and benefits that reward your individual and team contribution
A team environment where your strengths are valued and developed
A place where your contributions are valued and you are encouraged
We are looking for people who are creative problem solvers who like to develop and follow proven processes, aren't afraid to roll up their sleeves plus have 1-2 years or more experience as a help desk engineer.
If you believe you are a match, please visit our website to learn more about us www.NetworkResourceTech.com. Then email us the information below. We are hiring immediately.
NETWORK RESOURCES TECHNOLOGY CORPORATION IS AN EQUAL OPPORTUNITY EMPLOYER. YOUR RESUME AND INFORMATION WILL BE KEPT COMPLETELY CONFIDENTIAL. CANDIDATES MUST SUCCESSFULLY PASS A COMPLETE BACKGROUND CHECK PRIOR TO HIRE AND MUST HAVE A VALID DRIVERS LICENSE.
APPLY NOW:
Do NOT respond if you do not meet the minimum requirements of at least 1-2 years' technical experience, preferably with a technology provider or software company. We thank you in advance for your understanding and look forward to hearing from you!




Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.